Terms of Service

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using our website: https://www.creasilk.com.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

This page also informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Privacy Policy

Information regarding the protection and use of personal data by Digimatica Sagl also pursuant to the Federal Law on Data Protection (LPD) of 19 June 1992 (status 1 January 2011) in Switzerland and for the purposes of art. 13, Legislative Decree 30 June 2003, n. 196 in Italy.

The protection of personal data is a matter of trust and the trust of our Customers is very important to Digimatica Sagl.

For this reason, Digimatica Sagl intends to respect the private and personal sphere of its Clients and to observe all applicable laws regarding the processing of personal data. With this declaration, it intends to inform the Client about the purposes and methods of processing of the personal data collected and request their consent to use them for certain purposes.

By reading this information, the Customer will be informed of the purposes and methods of collection and processing of personal data communicated during navigation on the website www.creasilk.com and when placing a purchase order, regardless of the method (e.g. electronic, telephone) by which such communication occurs.

The Customer may visit the online stores and generally navigate the website www.creasilk.com, without having to communicate personal data. While browsing the aforementioned site, at no time will it be possible to identify the Customer, who will remain anonymous, unless he or she decides to communicate his or her data and/or access his or her account by typing in his or her Username and password.

The Customer can print and/or save this information using the normal browser functions (“File” => “Save as”).

Definitions

Service

The Service is the single Website referred to: for example https://www.creasilk.com operated by Digimatica Sagl and authorized Third Parties.

Personal data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small files stored on your device (computer or mobile device).

Data controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purposes of this Privacy Policy, we are a Controller of your personal data.

Tracking settings

The Cookie Bar panel allows you to customize your consent settings for any tracking technologies used to help us implement the features and activities described below. To learn more about why these trackers are useful to us and how they work, please refer to the cookie policy. You can review and change your choices at any time

Essential interactions and features

These trackers enable simple interactions and features that allow you to access certain features of our Service and make it easier for you to communicate with us.

Improved experience

These trackers help us provide a personalized user experience by improving the quality of settings management and enabling interaction with external networks and platforms.

Tracking and measurement

These trackers allow us to measure traffic and analyze your behavior with the aim of improving our service.

Advertising and targeting

These trackers help us provide you with personalized commercial content based on your behavior and manage, deliver, and track advertisements.

Data Controllers (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes data on behalf of the Data Controller. We may use the services of various Service Providers in order to process data more effectively.

Interested party (or User)

Data Subject is a living individual who uses our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data collected

Personal data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• E-mail address
• Name and surname
• Phone number
• Address, State, Canton, District, Zip Code, City
• Cookies and usage data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send, or by contacting us.

Usage data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Express consent of the interested party

By reading this information, the Customer gives his express consent to the processing and communication of his personal data for the purposes and in the manner described in the dedicated Section. This consent is recorded in the Digimatica Sagl systems and may be revoked by the Customer at any time, with immediate effect.

Cookies data tracking

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of cookies we use:

Session cookies. We use session cookies to operate our service.

Preference Cookies. We use preference cookies to remember your preferences and various settings.

Security Cookies. We use security cookies for security purposes.

Use of data

Digimatica Sagl uses the collected data for various purposes:

• To provide and maintain our Service
• To communicate to users about changes made to the service we offer
• To allow users to use, at their own discretion, interactive features of our service
• To provide a service to customers
• To gather analysis or valuable information so we can improve our Service
• To monitor the use of our Service
• To detect, prevent and address technical problems
• To provide you with news, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or enquired about, unless you have opted not to receive such information.

Digimatica Sagl may process your personal data because:

• We need to perform a contract with you
• You gave us permission to do so.
• The processing is in our legitimate interests and is not contrary to your rights
• This is necessary to comply with the law.

Data retention

Digimatica Sagl will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Digimatica Sagl will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods of time.

Data Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Switzerland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Switzerland and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Digimatica Sagl will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of data

Disclosure for Law Enforcement.

Under certain circumstances, Digimatica Sagl may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal requirements

Digimatica Sagl may disclose your Personal Data in good faith, believing that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of Digimatica Sagl
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your data protection rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Digimatica Sagl aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have about you. If made possible, you can access, update or request deletion of your Personal Data directly from your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

• Right to rectification. You have the right to rectify your information if that information is inaccurate or incomplete.
• Right to object. You have the right to object to our processing of your Personal Data.
• Right of restriction. You have the right to request that we restrict the processing of your personal data.
• Right to data portability. You have the right to receive a copy of the information we hold about you in a structured, machine-readable and commonly used format.
• Right to withdraw consent. You also have the right to withdraw your consent at any time where Digimatica Sagl relied on your consent to process your personal data.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to lodge a complaint with a Data Protection Authority about our collection and use of your personal data.

For further information, please contact your local data protection authority in the European Economic Area (EEA).

Service providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Statistics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Facebook and permissions

Based on the User's choice of Cookies used, our service may transmit some basic information to Facebook of the User's Facebook account to collect information, including Personal Data, from it. This service allows this Application to connect with the User's account on the Facebook social network, provided by Facebook Inc.

For more information on the following permissions, please refer to the Facebook permissions documentation and the Facebook privacy policy.
The permissions required are as follows:

Basic information
The basic information of the User registered on Facebook which normally includes the following Data: ID, name, image, gender and localization language and, if the User has made additional Data publicly available, also the Facebook “friends” and additional data.

E-mail
Provides the User's primary email address